I'm often misunderstood, and this is a prime example of such:

I finished a major project for work over the weekend. The request from the customer was unreasonable, because the amount of work they sent us and the timeframe in which they wanted it completed was ridiculous. We didn't make any promises, of course, but that didn't stop my boss from asking me to work on Saturday along with 2 other members of my team. To make a long story short, we got the project done ahead of schedule.

All weekend long I was getting emails from vice-presidents of the company congratulating us and saying how great of a job we did and how we really "turned that account around". That last part pissed me off, because they just don't get it. They don't get it at all. We didn't turn shit around. All we did is ensure the next time this customer makes a request as ridiculous as this one, they are going to expect that we get it done just as quickly as we completed this one.

That's not great customer service. That's stupid, and it's a great way of pissing off your employees.

I voiced my opinion of this to my boss, and his reply was, "I'm right there will ya, and I've already requested bonuses for you and your team."

Sigh. They just don't get it. I don't want to be rewarded. I want my weekend back!