Blizzard has just announced they are rescinding their decision to incorporate real names into their new SC2 and Cataclysm forums. I'm impressed with this decision not because I was against them implementing this idea, but because a whole lot more people WERE against it. Many more people than there were supporting it.
This example of a large company actually listening to its dedicated consumers and reacting accordingly has just, in my eyes, improved Blizzards reputation exponentially.
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